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Gift Voucher Terms & Conditions

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General Terms and Conditions of Business are – here.

  1. Introduction

These Terms and Conditions (“T&Cs”) govern the purchase and redemption of gift vouchers for the Skoove (“Vouchers”). By purchasing a Voucher, you (the “Purchaser”) agree to these T&Cs.

  1. Distributor and Contractual Partner

The distributor and your contractual partner for this purchase is:

Learnfield GmbH

Karl-Marx-Allee 82

10243 Berlin, Germany

E-Mail: info@skoove.com

  1. Voucher Options

We offer two Voucher options:

  • 3 Months Skoove Premium Subscription: Grants the Recipient 3 months of access to the Skoove Premium features within the Skoove app.
  • 1 Year Skoove Premium Subscription: Grants the Recipient 1 year of access to the Skoove Premium features of the Skoove app.
  1. Voucher Use and Limitations
  • Vouchers cannot be redeemed for cash or any other goods or services.
  • Vouchers are for one-time use only and cannot be replaced if lost, stolen, or expired.
  • Renewals are not automatic with any Voucher purchase.
  1. Voucher Delivery and Scheduling
  • You can choose to:
    • Email the Voucher: Schedule the Voucher to be delivered to a recipient’s email address at a chosen date and time or immediately.
    • Print the Voucher: Print the Voucher for physical gifting. Download and print instructions will be provided.
  1. Redemption Process
  • Regardless of delivery method, the Recipient will receive instructions on how to redeem the Voucher.
  • The Recipient must signup at skoove.com, enter the voucher code in the account section, and then download the skoove app.
  • Voucher validity periods are:
    • 3 Months Skoove Premium Subscription: Valid for 3 months from the date of activation.
    • 1 Year Skoove Premium Subscription: Valid for 1 year from the date of activation.
    • Until the gift voucher is activated, it has no expiry date.
  1. User Agreement

In addition to these T&Cs, the Recipient’s use of the app is subject to the Skoove User Agreement, which can be found here.

  1. Disclaimer

Skoove disclaims any warranties or guarantees about the accuracy, completeness, or effectiveness of the app’s content for learning piano. You and the Recipient agree to use the app at your own risk.

  1. Limitation of Liability

Skoove shall not be liable for any damages arising from the use of the Voucher or the app, including but not limited to, indirect, incidental, consequential, or punitive damages.

  1. Termination

Skoove reserves the right to terminate the Voucher or access to the app for any reason, with or without notice.

  1. Customer Service and Dispute Resolution
  • For any questions or concerns regarding your Voucher purchase, please contact us at info@skoove.com.
  • The European Commission provides a platform for online dispute resolution (ODR). You can find it here: https://ec.europa.eu/consumers/odr/
  1. Download and Delivery

Digital products, like Vouchers, will be delivered immediately after payment receipt if emailed, or download instructions will be provided for printing.

13. Data Protection

We take the privacy of your information and the Recipient’s information very seriously.

  • Your Information: The data we collect about you during the Voucher purchase process will be used solely to fulfill your order and administer your Voucher. We will handle your information in accordance with our Privacy Policy, which can be found at here – Privacy Policy.

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